It is on the receipt you were given at the counter. If you cannot find it, call the depot that took the parcel in and they can look it up.
Enter the tracking code from your receipt. Capitals, hyphens and spaces make no difference — we will work out what you meant.
A code looks like SC-7QK4-2M8D. It contains no letter O, I, L or U and no 0 or 1, so a code read aloud over the phone cannot be mistyped.